Privacy Policy

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

We collect information that helps us provide our services, process your orders, and enhance your shopping experience:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you place an order or create an account.
• Transaction Information: Details about products you purchase, order history, and payment method details.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Records of correspondence when you contact our customer service team.
• Preferences: Information about your preferences and interests related to home decor and curtain styles.

We use your information for the following purposes:

• To process and fulfill your orders for our curtains, drapes, rods, and accessories
• To communicate with you about your orders, account, or inquiries
• To provide customer support and respond to your questions
• To improve our website, products, and services based on your preferences
• To send marketing communications about new products, promotions, or design inspiration (where you have consented)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our terms of service

We value your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These partners are contractually obligated to protect your data.
• Payment Processors: When you make a purchase, your payment information is processed through secure partners like Visa, MasterCard, JCB, and PayPal.
• Legal Compliance: We may disclose information when required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

We only share the minimum information necessary for these purposes.

We implement appropriate technical and organizational measures to protect your personal information:

• All transactions are encrypted using industry-standard SSL technology
• Payment card information is processed through PCI-DSS compliant payment processors
• We regularly review our security practices to enhance protection
• Your financial information is not stored on our servers after transaction completion
• Data is stored on secure servers with limited access

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request details about the personal information we hold about you.
• Correction: You can update or correct inaccurate information in your account.
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Restriction: You can request that we limit how we use your personal data.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout processes.
• Analytical Cookies: Help us understand how visitors interact with our website to improve its design and functionality.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect your experience on our website, particularly during the checkout process.

As we serve customers globally (except Asia and some remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. When we transfer personal information across borders, we implement appropriate safeguards to ensure its protection.

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.